Behavioral Health

VOAMASS offers 24/7/365 care in a warm, welcoming, safe environment.

Our residential treatment for mental health and/or substance use disorders (MH/SUD) is customized to each client: we tailor treatment to individual goals and provide wraparound care to address not only MH/SUD needs, but other factors that may be preventing our residents from achieving optimal wellbeing, like unstable employment or housing.

The VOAMASS residential treatment team consists of clinicians, care coordinators, and recovery support specialists.  We provide trauma-informed care through a harm reduction approach.  While in the program, residents participate in recovery support and education groups, individual counseling, and case management.  They have access to medication for opioid use disorder (MOUD), therapy, employment and housing services, recovery support navigators, and recovery coaches – among many other services.  Additionally, our program staff works hard to ensure that we are providing specialized care to all populations, including individuals within the LGBTQIA+ and re-entry communities.  All are welcome at VOAMASS.


Treatment for Co-Occurring Mental Health and Substance Use Disorders


Three out of the four VOAMASS residential treatment programs are licensed to serve individuals who are diagnosed with both a mental health and substance use disorder, known as co-occurring diagnoses.  Our co-occurring enhanced treatment programs have been recognized as some of the best in the state.


The Men’s Hello House in the South End pioneered residential treatment in the 1960s.  Today, it continues to be on the forefront of innovations in care.  The Men’s Hello House serves up to 24 men in a clean, compassionate, and community-oriented environment.

Phone: 617-390-0240


The Men’s Hello House – Burt Street program, with 16 beds, offers top-notch care in a home-like setting.  Like all of our residential treatment staff, the team at Burt Street is committed to delivering high-quality, evidence-based treatment for MH/SUD.

Phone: 617-288-3250


Shiloh House in Jamaica Plain, our women’s co-occurring treatment program, provides 16 women with the support, resources, and tools needed to manage their conditions and reclaim their lives.

Phone: 857-273-3923


Treatment for Substance Use Disorder

Our Women’s Hello House in Dorchester, with 28 beds, is a co-capable substance use disorder treatment program.  This means that while women do not need to have a diagnosed mental health condition (in addition to their SUD) to receive treatment at Women’s Hello House, the program still offers robust support and treatment for these conditions, just like our three co-occurring programs.

Phone: 617-326-6484


Who is eligible?

To enter residential treatment with VOAMASS, individuals must be 18 years old or above and have a diagnosed SUD.  VOAMASS specializes in helping those who have experienced barriers to admission to traditional recovery services.  Some of these barriers may include:

  • Cognitive difficulties
  • Prescription of controlled substances and use of syringes for administration of medications

Additionally, those seeking admission to one of our co-occurring enhanced treatment programs (Men’s Hello House, Men’s Hello House – Burt Street, or Shiloh House) must have experienced at least one of the following events:

  • Inpatient psychiatric hospitalization
  • Two emergency room and/or behavioral health emergency services program visits
  • Unsuccessful engagement and/or inability to succeed in other community-based services due to psychosocial or clinical complexity

The VOAMASS team treats everyone who walks through our door with respect and compassion. We are here to support individuals on their road to recovery, every step of the way.

If you think our residential treatment services might be the right fit for you or someone you know, please download our referral flyer to learn more. You can make a referral to treatment here. 

Talk to us about our services and how to access them.