We Care About Your Privacy


Volunteers of America of Massachusetts, Inc. (“VOA”) respects the privacy of our online visitors and donors. Any personal information you provide is voluntary, and we do not require you to register in order to view our site. There are times, such as when you donate online or use our online advocacy tool, when we will collect specific information, such as your name, mailing address, zip/postal codes, and/or e-mail address. If you choose to provide personally identifiable data, you may receive communications from us — by mail or electronically — advising you of upcoming VOA events, advocacy action alerts, or volunteer and support opportunities. If you do not wish to be contacted with such information, please let us know by writing or sending an e-mail to the address at the bottom of this page. In the subject field, please type “Mailing List Opt Out” and provide us with your name, e-mail and postal address.


No Computer Tracking of Identifiable Information


While VOA does not monitor your personal activity on our site, we do track aggregated, anonymous user data to evaluate the effectiveness of our Website and help us improve our service. For example, we may compile statistics about our daily number of site visitors or specific page requests. This data is generic in nature and contains no personal information.


Security of the Information You Provide Us


VOA uses secure socket layer (SSL) 128-bit encryption to protect transmission of the information you submit to us when you use our secure online forms. The information you provide to us is stored securely. VOA ensures the safety of your credit card data with high-quality encryption software and the https:// industry standard security protocol to communicate with your browser. This technology makes online credit card transactions extremely secure. However, if you are uncomfortable with donating online, you may also contribute by calling (617)522-8086

Terms and Conditions

This Web site is a complimentary information service offered by VOA. In order for VOA to provide free access to this Web site, we must require visitors to agree to certain Terms and Conditions.


Links to Other Sites


Our Web site contains numerous links to sites developed by other companies and organizations. Be aware that other sites’ privacy policies may differ from ours and VOA has no influence over third-party privacy policies.


Notice to Parents


Children are welcome on the VOA Web site. While here, they can learn more about us, and when appropriate, locate opportunities to serve their communities through our training programs and volunteer activities. Although our Web site currently does not have material directed specifically toward children, VOA supports the guidelines for interactive electronic media published by the Children’s Advertising Review Unit of the Better Business Bureau.


Notice to Children Under Age 13


Do not send any information about yourself to us, such as your name, address, or e-mail address. We do not knowingly collect personally identifiable information from children under age 13. In the event that we learn that we have collected any personal information from a child under age 13 without verification of parental consent, we will delete that information from our database as quickly as possible.


Notification of Changes to Privacy Policy


VOA reserves the right to amend this privacy policy as necessary. Please watch this space for future changes.


For Further Information


If you have further questions or comments regarding our privacy policy, we encourage you to contact us.

Mailing Address:
Volunteers of America of Massachusetts, Inc.
441 Centre Street
Jamaica Plain, MA 02130

E-mail Address:
Phone: 617-522-8086
Fax: 617-522-4533